Privacy Policy

How we handle information you share with us.

This Privacy Policy explains how Bayou City Legal Group collects, uses, shares, and protects information submitted through this website, communications, prospective client inquiries, and related services.

Last updated: August 2026

Privacy Policy

Pinnacle HTX Law Group PLLC, doing business as Bayou City Legal Group (“Bayou City Legal Group,” “we,” “our,” or “us”), values the privacy of individuals who use our website, forms, communications, and related services. This Privacy Policy explains how we may collect, use, disclose, and protect personal information.

By using this website or submitting information to Bayou City Legal Group, you acknowledge the collection, use, disclosure, and processing of information as described in this Privacy Policy.

Information We Collect

Information You Provide

We may collect information that you choose to provide, including your name, email address, phone number, mailing address, incident details, case-related information, documents, messages, attachments, and any other information you submit through our website, forms, questionnaires, email, phone calls, text messages, or other communications for the purpose of evaluating potential representation or providing legal services.

If you submit a case review form or contact request, we may collect information related to a potential legal matter, including accident or incident details, injuries, treatment information, insurance information, photographs, documents, and questions you want answered.

Communications

If you contact us directly, we may store the contents of your message, attachments, contact information, and related details so that we can respond to you, evaluate your request, communicate with you, and, where applicable, provide legal services.

Information Collected Automatically

When you use our website, we may automatically collect certain information about your device and usage, including your IP address, browser type, operating system, referring pages, pages viewed, time spent on the site, and similar technical information.

Attorney-Client Relationship

Submitting information through this website does not create an attorney-client relationship. Information submitted through the website may be reviewed to determine whether Bayou City Legal Group is able to offer representation.

An attorney-client relationship is established only after the firm agrees to represent you and a written engagement agreement has been executed.

You should not submit highly sensitive, confidential, or time-sensitive information through this website unless specifically requested by the firm. If you are an existing client, you may be directed to use the firm’s secure client portal or another approved method for transmitting confidential or sensitive information.

How We Use Information

We may use information we collect to:

  • Respond to inquiries and case review submissions;
  • Evaluate whether the firm may be able to offer representation;
  • Communicate with you about your inquiry, request, or legal matter;
  • Schedule appointments and provide reminders;
  • Request information or documents related to an inquiry or legal matter;
  • Provide, maintain, and improve our website and services;
  • Send administrative, informational, or service-related communications;
  • Analyze website performance and user behavior;
  • Protect our rights, safety, systems, clients, and users;
  • Prevent fraud, misuse, or security incidents; and
  • Comply with applicable legal, regulatory, ethical, or professional obligations.

Text Messaging and Mobile Information

Bayou City Legal Group may offer text messaging as an optional method of communicating with prospective and existing clients.

If you provide Bayou City Legal Group with a mobile telephone number and affirmatively consent to receive text messages, we may send you SMS or MMS communications regarding your inquiry, case review, appointments, requested information, and, if applicable, communications relating to your legal matter.

Message frequency varies. Message and data rates may apply.

You may opt out of receiving text messages at any time by replying STOP to a message from Bayou City Legal Group. After opting out, you may receive a confirmation message indicating that you have been unsubscribed.

For assistance, reply HELP, call Bayou City Legal Group at (346) 741-7655, email office@bayoucitylegalgroup.com, or visit www.bayoucitylegalgroup.com.

Consent to receive text messages is voluntary and is not a condition of receiving legal services from Bayou City Legal Group.

Mobile telephone numbers, SMS opt-in data, and SMS consent information will not be sold, rented, or shared with third parties or affiliates for their marketing or promotional purposes. SMS opt-in consent information will not be shared with third parties or affiliates for purposes unrelated to providing the communications or services requested by you.

We may use service providers that assist us in providing text messaging and related communications, including telecommunications providers, messaging platforms, technology vendors, hosting providers, and information-management providers. These service providers may process mobile information on our behalf only as reasonably necessary to provide services to Bayou City Legal Group and are not authorized by us to use SMS opt-in information for their own marketing or promotional purposes.

Opting out of text messages does not prevent you from communicating with Bayou City Legal Group by telephone, email, secure client portal, or other available means.

Text messaging may not be appropriate for confidential, privileged, highly sensitive, or time-sensitive communications. Existing clients may be asked to use the firm’s secure client portal or another secure communication method when appropriate.

How We Share Information

We do not sell personal information submitted through our website.

We may share personal information in limited circumstances with service providers, technology vendors, website hosting providers, analytics providers, client intake platforms, client portal providers, telecommunications or messaging providers, legal or professional advisors, and others who assist us in operating our website, communicating with prospective or existing clients, managing intake, maintaining firm operations, or providing legal services.

These providers may access or process information only as reasonably necessary to perform services on our behalf and subject to applicable contractual, legal, ethical, or professional obligations.

Notwithstanding the foregoing, mobile telephone numbers, SMS opt-in information, and SMS consent data will not be shared with third parties or affiliates for their marketing or promotional purposes.

We may also disclose information when we reasonably believe disclosure is required or appropriate to:

  • Comply with applicable law, regulation, court order, subpoena, or other legal process;
  • Satisfy professional, ethical, or regulatory obligations;
  • Protect the rights, property, or safety of Bayou City Legal Group, our clients, website users, or others;
  • Detect, prevent, or address fraud, security, or technical issues;
  • Enforce our policies or agreements; or
  • Facilitate a merger, reorganization, sale, transfer, or other business transaction involving all or part of the firm, subject to applicable legal and professional obligations.

Cookies & Analytics

Our website may use cookies, pixels, analytics tools, or similar technologies to understand how visitors use the site, improve website performance, measure marketing activity, and enhance the user experience.

These technologies may collect information such as IP address, browser type, device information, pages visited, referring websites, and interactions with our website.

Most browsers allow you to manage or disable cookies through browser settings. Disabling cookies may affect how certain portions of the website function.

Third-Party Services

Our website may use or link to third-party services, including website hosting providers, analytics providers, client intake platforms, client portal services, telecommunications and messaging providers, email providers, payment providers, and other technology vendors that assist us in operating the website, managing firm operations, or communicating with prospective and existing clients.

When you interact with a third-party website or service, that third party’s privacy practices and terms may apply.

Bayou City Legal Group is not responsible for the privacy practices, content, or security of third-party websites or services that we do not own or control.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect information we maintain against unauthorized access, use, disclosure, alteration, or destruction.

However, no website, electronic transmission method, messaging platform, or storage system can be guaranteed to be completely secure. You should use appropriate care when transmitting sensitive information electronically.

Existing clients may be asked to use the firm’s secure client portal for confidential documents or sensitive case-related information.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through this website.

If you believe that a child under 13 has provided personal information to us through the website, please contact us so that we may review the circumstances and take appropriate action.

This provision does not prevent a parent, legal guardian, or authorized representative from providing information concerning a minor when seeking legal representation or communicating with Bayou City Legal Group regarding a potential or existing legal matter.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or services.

Any changes will be posted on this page. The revised Privacy Policy will become effective when posted unless otherwise stated.

Your continued use of the website after an updated Privacy Policy is posted constitutes acknowledgment of the revised policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact:

Pinnacle HTX Law Group PLLC
d/b/a Bayou City Legal Group
440 Louisiana Street, Suite 900
Houston, TX 77002
Phone: (346) 741-7655
Email: office@bayoucitylegalgroup.com
Website: www.bayoucitylegalgroup.com